Email & Comms Automation
Reclaim your inbox and streamline your communications. Our AI agents can manage shared or individual inboxes, handling tasks like sorting, prioritizing, routing, and even drafting context-aware replies to common inquiries.
Key Capabilities
Smart Triage & Routing
Analyzes incoming emails to determine their purpose and urgency, then routes them to the appropriate person or department automatically.
AI-Powered Reply Drafting
For common questions, the agent can draft accurate, context-aware replies that are ready for a human to review and send with a single click.
Sentiment Analysis
Gauges the emotional tone of incoming messages to prioritize urgent or sensitive communications, like customer complaints.
Benefits
Ensure critical emails are never missed and are actioned faster.
Dramatically reduce the time spent on managing email.
Maintain a consistent tone and quality in your communications.
Improve response times and overall stakeholder satisfaction.
Common Use Cases
Managing a high-volume customer support inbox.
Automating responses and follow-ups for a sales team.
Triage and routing for a general 'contact@' or 'info@' address.
Internal helpdesk and IT support request management.